United Airlines Polaris Business Class Review – New Seating – Boeing 777-300 Newark to Tokyo
United Airlines' new Polaris Business Class seat is spectacular!
Privacy, luxury, and tranquility. Who could ask for anything more on a transpacific 12-hour flight? Well, you actually do get more from United in the form of fine food, fabulous wines, and fantastic hospitably!
I was thrilled to finally have a chance to fly in this new seat - after waiting for so long. I had the pleasure of jetting off to Tokyo on one of United’s Boeing 777-300’s last week. Here’s a review of my experience.
The interior of the business cabin is striking!
Dark blues punched up with creams, white marble and modern paneling. On top of this there is mood-lighting that changes throughout the flight.
I noticed that the aisles are tight – but that’s because United wanted to maximize the footprint and space for their business class seat.
Within seconds of boarding – I was offered a choice of beverages. I went for the pre-departure champagne.
As an added touch – United presents a chocolate box to each passenger in Polaris. I went to the bathroom though – and someone snatched mine up before I could take a photo...I didn’t need the calories so I was ok with that!
As I entered the plane – I was thrilled to spot that my seat had THREE windows next to it. It had maximum ‘vista’ real-estate.
Not all seats on the plane are created equal though. The even numbered window seats only have one window – and their seat is immediately next to the aisle (which = less privacy and more chance of getting bumped as people walk by).
If you're flying with a friend there are "duo" seats in the center. When looking at the seat map - pick locations where the tables are on the aisle to ensure you are next to you pal and have a chance to talk.
If you're flying solo and only center seats are left - pick ones where the tables are in the middle… you will barely notice the person next to you as they are about five feet away.
No matter what though – all seats on this jet are maxed out with features and amenities.
Each seat has a marble side table – which is perfect for cocktails and items needed during the flight.
Next to the table is a ‘mini’ locker that comes equipped with a mirror. It’s a perfect place to stow your headset, eyeglasses, water bottle and anything you need to access during the flight.
There’s plenty of power outlets as well. One just above the table – and a USB one next to the extra-large video monitor.
When it's time to sleep - the Polaris seats goes fully flat. This is a welcomed luxury on any long-haul flight.
United really goes all out with its Polaris bedding. They supply a mattress pad, duvet, blanket, and two pillows (a Sak's Fifth Avenue pillow and a cooling gel one)!
I had no problem drifting off to sleep as we jetted towards Tokyo!
Shortly after take off I requested a pair of United's PJs (something that is usually exclusive to First Class passenger on most airlines). They were lightweight and cooling – much more restful than sleeping in my street clothes!
United has embraced the collectable tin approach for their amenity kits. This is a step up from the cosmentic bag that most airlines hand out -- and I love them as they are great for storage at home.
The 747 commemorative tins are currently in circulation – and they came with absolutely everything I would need inflight: eyeshades, earplugs, socks, lotions, tooth-paste – and even (thoughtfully) a pen for my customs form.
Food & Beverage
The Polaris service kicked off with a round of cocktails, wine and champagne.
I went for my favorite – Chardonnay. On today’s flight, it was an oaky Landmark 2014 Overlook. There were several other choices on the red and white side though - - and flyers were even encouraged to take a ‘tailored tasting’ using a specially designed flight of three glasses.
Today’s meal service to Tokyo included both Japanese and Western dishes.
I selected the western one – which started with an absolutely scrumptious chilled seared tuna with kale, apple, and wasabi mayo. The appetizer also came with a cabbage, bok choy, carrot and mango salad.
For the main they had four options - I went for the turbot fish fillet. It was super tender and tasty. It came with a basil blanc sauce – and risotto with mushrooms and fava beans (what a neat combo!). I loved it!
After dinner, United served an international cheese tray – accompanied with a fab port.
They also had a whole cart of ice cream sundaes, cakes, cookies and treats. I went for the cherry tart – which was a great way to end a fantastic feast at 39,000 feet!
In between dinner – flyers were offered snacks in the galley that were both cold and hot. Midway through the flight I went for a grilled cheese sandwich which was great comfort food halfway across the pacific.
Prior to arrival – the Polaris offering included either a Japanese pork cutlet with curry – or a Southwestern Omelet. I went for the breakfast. A hearty and the perfect way to wake-up to Japan.
I love the Polaris seat and configuration on United’s new Boeing 777-300. The privacy, room, and design all scream "First Class" all the way – even when you are in business. The bedding set-up is especially marvelous! I felt like I had reserved a hotel room for the night.
On top of the great seating – I thought the service and food on my flight to Tokyo has fantastic.
United Polaris Business was wonderful on my long-haul flight!