United Club Lounge Review Tokyo Narita Airport – NRT
United’s Club Lounge in Tokyo is massive!
I'd say it’s one of the largest I’ve seen in this airline’s network. Built back in the day when Narita was a major hub for United, it used to served multiple intra-Asian flights (over seven at one point including Bangkok and Singapore). It needed to be grand to accommodate all of those connecting passengers.
Tokyo Narita is still a key airport for United – but the airline has scrapped all of its intra-Asian connections. That means the lounge is much bigger than it really needs to be. That translates to a lot more room to spread out!
This is a marvelous lounge: here’s a review of my recent visit there:
United has not updated this facility to Polaris status yet (that’s in the works for 2019). However, the lounge was renovated a few years ago to look like most of the newer main-line United Clubs. There’s a sea of contemporary beige leather and white marble tops everywhere. It’s all pretty attractive.
There’s plenty of seating – both for relaxation and work. I particularly like the computer stations as they line the tarmac and afford fantastic views of the awaiting aircraft below. In truth – you can plane spot from many locations in the lounge through the spectacular large windows that line the entire facility.
One alluring feature that I appreciated: the club has Japanese art pieces throughout – which incentivized me to stroll through the lounge to spot them all. One of my favorite pieces was the colorful carp screen at the back.
United’s Narita Club doesn't have a central bar. Instead – the various buffet areas are stocked with beverages – and everyone just helps themselves. All of it is complimentary (unlike the UA lounges in the USA).
On my visit, there was a selection of wines (two reds and two whites) and all of the standard spirits including Campari. United also featured two Japanese libations: Sake and barley Shōchū. I stuck with the wine – but the Sake was very popular on my visit.
There’s a couple of buffets spread throughout the lounge that feature the same fare that is standard in UA lounges – and some local cuisine as well (edamame for example).
The food is definitely upgraded in this lounge though (not quite as extensive as London – but definitely better than other clubs in the network). This included smoked salmon appetizers – which as marvelous! There was also a number of hot snacks on hand.
There’s actually quite a few showers in this lounge – and it wasn’t a problem getting one immediately (maybe that’s due to the reduced hub traffic as well). The showers are large – but might benefit from a bit of a reno. What they lacked in style though they made up with the Plegaria bath products. I’ve never heard of this line – but everything smelled wonderful!
This is top UA Club – modern décor and design – and absolutely fantastic vistas through the floor to ceiling windows! The views are truly a highlight. Upgraded snacks and a selection of local beverages enhance the entire experience.
Tokyo is consitently a great airport – and I always enjoy my time in the United Club at Narita!